Drain Works | Chicago Sewer & Drain

Drain Works handles general plumbing, drain cleaning, and sewer line repairs in Chicago. The business is rated 4.8 out of 5 on Google from 40 reviews. Hours are Monday through Saturday, 7 AM to 7 PM; the business is closed Sundays.

Customers have noted the company's professionalism and transparency. One homeowner reported their honest assessment saved thousands in repair costs. Another praised the business for being available during off-hours and weekends for emergencies.

Chicago requires plumbing work to be permitted through the Department of Buildings. Before you hire a plumber, ask whether your project needs a permit—most plumbing work does. Your contractor should handle the permit application or advise you on what's required. You can search for issued permits and check application status on the City of Chicago's Buildings Department website.

In Illinois, plumbers are regulated by the Department of Financial and Professional Regulation (IDFPR). You can verify a plumber's license through the IDFPR's online portal at idfpr.illinois.gov. If you have a complaint about a contractor's work or conduct, the IDFPR accepts complaints through its website and by phone at 1 (888) 473-4858.

When hiring a plumber, ask for their license number and confirm it is active. Discuss which permits your job will need and who will obtain them. Get a detailed, written estimate before work begins. Ask about availability for emergencies if that matters to you.